Return Policy

100% Satisfaction Guarantee

We want you to love your QR Frame! If you're not completely satisfied, we're here to help.

📦 30-Day Return Window

You have 30 days from the date of delivery to request a return or exchange. Items must be in their original condition and packaging.

🔄 How to Request a Return

  1. Contact us via our contact form with your order number and reason for return.
  2. Wait for confirmation – We'll respond within 24-48 hours with return instructions.
  3. Ship the item back – Pack the product securely in its original packaging.
  4. Receive your refund – Once we receive and inspect the item, we'll process your refund within 5-7 business days.

💰 Refund Details

  • Refunds are issued to the original payment method.
  • Original shipping costs are non-refundable unless the item was defective or we made an error.
  • Return shipping costs are the responsibility of the customer, except for defective items.

⚠️ Non-Returnable Items

  • Custom-designed QR Frames with personalized colors or logos
  • Items damaged due to misuse or negligence
  • Items returned after 30 days from delivery

Damaged or Defective Items?

If your QR Frame arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We'll send a replacement at no additional cost!

Questions?

We're here to help! Reach out to us anytime.

📧 Contact Us
Last updated: January 2025